Licensed • Bonded • Insured • AZ ROC #366186
Frequently Asked Questions
Straight answers about pricing, licensing, response times, and permits. If we missed something, call — a real person picks up 24/7.
Licensing & Trust
Credentials and guarantees you can verify — including our Arizona ROC license number.
Are you licensed and insured? What's your license number?
Yes. Phoenix Prime Electric is licensed with the Arizona Registrar of Contractors — AZ ROC #366186 — and carries general liability and workers' compensation insurance. Ask us for a certificate of insurance anytime; we're glad to provide it.
Are your electricians licensed and background-checked?
Yes. Every Phoenix Prime Electric technician is AZ ROC licensed, bonded, and insured, and passes a criminal background check and drug screening before joining the team.
Do you offer a warranty on your work?
Yes — a 1-year workmanship warranty on every job, in writing. If our work fails, we come back and fix it free.
Pricing & Bookings
Upfront flat-rate pricing — you approve the price in writing before any work begins.
Do you charge extra for after-hours emergency calls?
No. We charge the same flat rate whether it's 2 PM or 2 AM. You approve the exact price before any work begins — no hidden overtime fees, ever.
How much does a panel upgrade cost in Phoenix?
Most 200-amp panel upgrades in the Phoenix metro run $1,900–$3,500 depending on your home's wiring and utility requirements. Those figures are starting-point placeholders our owner is finalizing — your exact, written quote is the number you pay.
What if I just need something small, like one outlet fixed?
Small jobs welcome. Our diagnostic/trip flat fee starts at $129 and is waived when you approve the repair.
How fast can you get to my house?
Our trucks are staged across Maricopa County. Most non-emergency calls are same-day or next-day; emergencies are typically 60–90 minutes.
Services & Installations
From panel upgrades and EV chargers to commercial builds — one accountable team.
Do you pull permits for electrical work?
Yes. We pull city permits wherever required and schedule the inspections, then hand you documentation you can keep. It's the difference between work that's merely done and work that's safe and legal.
Can you install an EV charger if my panel is full?
Usually, yes. We'll assess your panel and load during a free quote. If an upgrade is needed, we bundle the panel upgrade and EV circuit into one project with one team.
Do you provide emergency electrical service 24/7?
Yes — confirmed 24/7, including nights, weekends, and holidays, at the same flat rate as a daytime call. Power out, sparks, or a burning smell? Call (480) 430-2435 and we'll route the closest truck.
What areas do you serve?
Phoenix and all of Maricopa County — including Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale, Peoria, Surprise, Avondale, Goodyear, Buckeye, and more. See our service area page.
Still Have A Question?
We answer our own phones. Ask us anything.